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Returns Policy

Policies and Procedures:

We respect your privacy! Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.

If you have any questions, please feel free to call 1.800.861.3936 or email us at e-mail: info@wisechoicemedicine.com

Return Policy:

If you are not satisfied with any of our products, simply return the unused portion to the address on your package, along with a brief explanation, within 30 days. We will promptly provide a refund for any unopened products including unopened boxes, bottles or vials of any of our products minus shipping. Wise Choice Medicine charges a 15% restocking fee on all goods returned for any reason other than; damaged goods, shortages or incorrect shipments. CLAIMS arising from damaged goods, shortages, or incorrect shipments must be reported to info@wisechoicemedicine.com within 10 days of receipt. Return the carton and the damaged product for delivery service inspection, at which time, if warranted, we will credit your account or send a replacement shipment.

Please note that although Wise Choice Medicine makes every effort to source the highest quality supplements that are documented by actual clinical research, we cannot guarantee any specific results.

Payment Options:

  • Visa Card,
  • Master Card,
  • Discover
  • American Express
  • Pay Pal,
  • Cheque or Money Order (in US currency only)

Mail in Orders: Please download and print our order form. Payment can be made with your credit card or a check or money order made out to Wise Choice Products LLC. Please include your phone number and e-mail address along with the item(s) you intend to purchase. Please do not forget to calculate and include shipping to your order total.

Our Address:

Wise Choice Products LLC
483 Green Lanes

London N13 4BS
United Kingdom

Our Fax:
1.866.766.6553 (Toll Free for US and Canada)
e-Fax: +44.20.7100.8227 (e-fax) United Kingdom

Printed order form: click here

Wholesale Ordering Information:

Wholesale Pricing is available to organizations that purchase in bulk. All Wise Choice Medicine products have been formulated in a GMP facility.

<!--[if !supportLists]-->· There is a minimum requirement of 24 units. <!--[endif]-->

<!--[if !supportLists]-->· All Prices will be FOB. <!--[endif]-->

<!--[if !supportLists]-->· The Purchaser assumes full responsibility for shipping and insurance.<!--[endif]-->

<!--[if !supportLists]-->· All orders will be shipped within 48 hours of receipt of cleared funds.<!--[endif]-->

<!--[if !supportLists]--><!--[endif]-->· For wholesale orders our return policy does not apply.

If you are interested in the wholesale program or would like further information please e-mail us at: e-mail: info@WiseChoiceMedicine.com

How fast do we ship out orders?

We ship within 48 hours from the time your order is placed. Please note that Wise Choice Medicine is located in the United Kingdom. We successfully ship our products around the world utilizing Royal Mail Service and hope that you will provide us the opportunity to serve your needs in obtaining the unique supplements that we are able to offer. Courier services for product shipments are not recommended and will only be undertaken if the Buyer has signed our courier release form.

To United States Canada and United Kingdom: Airmail (default shipping method, delivers in 5-10 business days): You may use either a street or P.O. Box address.

To all other countries world wide:

Airmail (Delivers in 7-14 Business days). You may use either a street or P.O. Box address.

Customs Procedures: To ensure successful delivery we attach a customs form to every package however we cannot be responsible for any seizures that occur at your local customs office and therefore no refunds will be given for items that may be seized by customs. Wise Choice Medicine will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your countrys’ import policies, please check with them before ordering. You may also contact us directly if you would like to learn what our success rate has been thus far with delivery to your location.

Contact us: info@wisechoicemedicine.com

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